FAQ's

Q1: What is Krishival?

Krishival is a decade older brand of dryfruits. Please visit https://krishival.com/products to know about Krishival products.

Q1: When will my order ship?

All in-stock orders received by 12pm Monday to Thursday will be shipped out the

same day. Orders received after 12pm Monday to Wednesday, will be shipped out the following day. Orders received after 12pm on Thursday, will be shipped out on Monday.

Q2: Why hasn’t my shipment arrived?

Many reasons can cause shipments delay such as traffic or bad weather. Check the status of your shipment using your email address and order number on our tracking page or directly with the Shipping company.

Q3: I am unable to place my order, what to do?

Please notify us by emailing to info@krishival.com, our customer support team will reach you out for help.

Q2: I want to cancel my order, how do I do it?

Please notify us by emailing to info@krishival.com within 24 hours of recieving order. and we’ll help you right away.. We can initiate refund via the options we provide.

Q1: How can I pay for my order?

After selection of product, you can make an online payment by options available like credit card, debit card, net banking, UPI. Cash on delivery (COD) is not available for payments.

Q1: What is your refund policy?

We guarantee that at the time of shipment that your product is free from defects .Kindly send mail to info@krishival.com for refund along with product image and reason to refund. Please mention contact number to communicate with you directly.

Q2: My product was damaged upon arrival. What should I do?

Please notify us by emailing to info@krishival.com within 24 hours of receiving the product.

FAQ's

Frequently Asked Questions

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